All Fast Access has launched a new local rate telephone number for sales, customer service and help desk. The new number is 0845 00 44 363 and should be used instead of the old numbers

All Fast Access has now launched unlimited POP email and webmail due to popular demand. This new service is open to all All Fast Access Customers and if customers would like to sign up for a free account then they should open a customer service ticket with their desired username(s)

All Fast Access has introduced a new support service where customers can ask questions using non premium SMS text and receive response within 12 - 24 hours. All Fast Access would like to make customers aware that this is a trial service only. More details can be found from here

All Fast Access decreases the fee to install or migrate ADSL broadband on both business sand home products

All Fast Access launches a new range of capped home broadband products. This allow customers to have a greater flexibility when moving from package to package and allows customer to go over their predefine amount without having penalty fees. All Fast Access believes that this will bring greater expandability and flexibility to the company as bandwidth is a key feature

Otelo is a third party company who will handle complaints if All Fast access cannot resolve them within 12 weeks.. This is a further improvement to ensure that we strive to offer best customer service and to make our customers comfortable with All Fast Access and know that we handle complaints carefully. For more information on Otelo, please click here alternatively you may view All fast access code of practise by clicking here

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